Arrivals Done Right at University of the West of England
The University of the West of England (UWE) swapped their outdated halls induction for CampusLife’s vibrant Browzer Welcome and achieved 91% completion rates!
The Solution
CampusLife introduced Browzer Welcome, a stylish, easy-to-use, mobile-first e-induction platform designed to create a seamless and engaging welcome experience for students before they move to university Halls of Residence.
The Results
91% Completion Rate: Compared to 70% previously when using their old allocation software (a 30% increase.)
Reduced Enquiries: Students were empowered with information, leading to a decline in basic enquiries which saved the team valuable time and reduced the number of disciplinaries later in the year.
Key features of Browzer Welcome include:
Build Modules: Create customised induction modules with essential information like campus maps, housing details, and safety guidance using a simple drag-and-drop interface.
Personalise: Use segmentation tools to deliver tailored content to specific groups, such as international students or postgraduates, ensuring relevance and engagement.
Automate: Set automated reminders for incomplete tasks to boost completion rates without manual follow-ups.
Centralise: Store all pre-arrival materials in one accessible platform for easy, anytime access on any device.
Measure and Improve: Use built-in analytics to track engagement, measure completion rates, and gather feedback to enhance future inductions.
Expert Support: CampusLife’s Browzer team collaborates with universities as an extension of their team, creating bespoke content and managing the technical aspects.
This approach ensures the induction process is not only informative but also engaging and easy to navigate. It is particularly suited for university Accommodation and Res Life Teams looking to streamline operations and improve student satisfaction.
Benefits for Accommodation and Res Life Teams include:
Time and Resource Savings: Browzer streamlines the e-induction process, reducing the workload for university staff.
Break Silos: Streamline cross-departmental communication and unify your approach. With all your information in one place, internal collaboration becomes easier, leading to consistent and impactful messaging.
Enhanced Student Engagement: Browzer’s vibrant aesthetic and interactive format excites both students and staff, making it a standout example of effective induction delivery.
Actionable Insights: Detailed data and analytics provide a clear understanding of who is living in university accommodation and their specific needs.
Compliance and Behaviour Training: Interactive training decks ensure students understand safety protocols and expectations in halls, reducing potential issues and saving time with disciplinaries.
Benefits for university students include:
Reduced Anxiety: Comprehensive, fun, and informative content turns student anxiety into excitement, helping them feel at home before they arrive.
Lower Drop-Out Rates: The platform’s support and guidance helps students feel prepared and contribute to student retention.